Keep Qatar safe: How to quickly report crimes using the Metrash mobile app

Qatar’s Ministry of Interior (MoI) has introduced a quick, anonymous way to report crimes and suspicious activities through the Metrash mobile application. This service aims to speed up police response times and enhance public safety and security across the country.
Metrash is Qatar’s official mobile application developed by the Ministry of Interior to provide residents and citizens with easy access to a wide range of government services. It offers secure, convenient digital channels for reporting crimes, renewing residency permits, paying traffic fines, and more. The app’s user-friendly interface and strong focus on privacy and security make it a trusted tool for enhancing communication between the public and law enforcement agencies, supporting Qatar’s broader goals of smart governance and public safety.

TL;DR:

• Citizens and residents can report crimes anonymously using the Metrash app .
  
  
• The new feature connects users directly to the Criminal Evidence and Information Department (CEID).
  
  
  
• Detailed reports can include descriptions, photos, locations, and contact information. The app streamlines security reporting and improves law enforcement efficiency.
  

Step-by-step guide to using the Metrash app for security reports

• Download and register: Download the Metrash app and complete registration on your smartphone.
  
• Navigate to security complaint: On the main menu, click the ‘Security’ icon, then select ‘Security Complaint.’
  
• Select department: In the ‘Department’ dropdown menu, choose the sixth option, ‘CID’ (Criminal Investigation Department).
  
• Choose application type: Under ‘Application Type,’ select ‘Provide Information.’
  
• Specify crime type: Pick from options such as suspicious vehicles, persons, facilities, residences, or general criminal activity. Multiple charges can be selected.
  
• Add details: You can provide a detailed description, upload photos, mark location on an interactive map, and add remarks. Contact information such as phone number and email can be included for follow-up.
  
• Submit report: After filling all fields, confirm the information and submit by clicking the check and then ‘next’ buttons.
  

Benefits and impact
The Metrash app’s new reporting feature empowers the public to actively participate in community security while preserving anonymity. It simplifies submission of critical information to Qatar’s Criminal Evidence and Information Department (CEID), improving the speed and effectiveness of law enforcement responses.
Qatar’s adoption of advanced digital tools like the Metrash app for crime and suspicious activity reporting represents a substantial leap toward modern, citizen-centric policing. It encourages community cooperation and enhances national security through streamlined, secure communication channels.

FAQ

• 1. What is the Metrash app used for in Qatar?
  It allows residents to access various government services, including anonymous crime and suspicious activity reporting.
  
• 2. How can someone report a crime using the Metrash app?
  Users navigate to ‘Security’ > ‘Security Complaint’ > select ‘CID’ department and provide details of the incident.
  
• 3. Can photos and locations be included in the crime report?
  Yes, users can upload photos and specify locations using an interactive map.
  
• 4. Is reporting via Metrash anonymous?
  Yes, the app allows anonymous reports, but users can also provide contact information if they want follow-up.
  
• 5. Who receives the reports submitted through Metrash?
  Reports go directly to the Criminal Evidence and Information Department (CEID) for prompt action.